Shipping Policy

Thank you for shopping with Kekal;. We’re delighted to prepare your order with care and ensure it reaches you safely.

Once your payment is confirmed, our team will process, pack, and dispatch your order promptly.

Estimated delivery time:
3–5 business days within Peninsular Malaysia
3–7 business days for Sabah & Sarawak

When your parcel has been shipped, a tracking number will be provided so you can monitor its journey. Please ensure your shipping details are accurate at checkout. While we aim for timely delivery, please note that courier delays are beyond our control.

Should you need any assistance, our Kekal; Customer Care team is always ready to help.